KLINGER Sweden wanted to try AI in the warehouse. Five weeks later, it was live.

The short version

KLINGER Sweden wanted to digitize a manual workflow in export packing without first replacing or rebuilding its ERP system. Nordvy built an app in which AI reads the delivery notes already in use, warehouse staff record the packing digitally, and the export documents are generated automatically.

Five weeks after the project started, the first live shipment went through the app. Since then, 21 export shipments with nearly 400 delivery notes have gone through it. The ERP system hasn't needed any changes.

A new way of working at the packing station

The packing station is where you find out whether a solution like this actually works.

Christian, known as “Chrille,” is one of the people who pack the company's export shipments. The packing details used to be written on the delivery note and then copied into the export documents by hand. Now the packing is recorded directly in the app.

The opportunity: a better workflow without switching systems

Every export shipment needs a packing list and a certificate, among other documents. The core information lives in the ERP system, Microsoft Dynamics NAV, and travels to the warehouse on the delivery note.

Other details only emerge during the packing itself, such as which batch was picked, which package the goods went into, and what the finished pallet weighs.

Previously, those details were jotted down on the delivery note and later keyed into the packing list, certificate, and package label. It worked, but Malin saw a chance to make the workflow simpler and more digital.

KLINGER Sweden and Nordvy mapped the workflow and chose to leave Dynamics NAV untouched. Instead, the delivery note became the link between the ERP system and the new app.

How the app works

AI is used for one clearly defined task: reading the information on the delivery note. The rest of the workflow runs on standard rules and checks, with the warehouse staff kept in the loop.

1. 1

   Delivery notes are uploaded

   One or more delivery notes are uploaded as a PDF. The app splits the file, and AI reads fields such as order number, item number, description, quantity, unit weight, and date.

2. 2

   Human review

   The person packing sees the extracted information next to the corresponding part of the original document and can check it before the work continues.

3. 3

   Packing is recorded

   The warehouse staff record what is actually packed, including quantity, batch or serial number, package number, quarter of manufacture, color, pallet dimensions, and gross weight.

   The app works on tablets, phones, and computers, and several people can work on the same shipment at once.

   Chrille sums up one of the built-in checks:

   “If you haven't filled everything in, you can't go any further. It's a good firewall for the packing.”

4. 4

   Documents are created

   Once packing is done, the packing list and certificate are generated automatically using the company's own templates. Both draw on the details already recorded.

Five weeks to go-live

The project started at the end of May 2026. Five weeks later, the first export shipment went through the app. By mid-July, the solution was fully live.

End of May

KLINGER Sweden and Nordvy map the workflow and start building.

Week 5

The first live export shipment goes through the app.

Mid-July

The solution is fully live.

Nordvy uses AI agents as development tools, under human direction and control. That made it possible to build, test, and change the app quickly.

At least as important was how KLINGER Sweden worked. Malin and the warehouse team tried out the solution during development and gave feedback along the way. Malin puts her own time over the first five weeks at about five workdays.

The result

Since launch, the app has processed 21 export shipments covering nearly 400 delivery notes.

The effect is especially noticeable on larger shipments. Malin estimates that the paperwork for a shipment like that used to take around four hours. With the new workflow, it takes about an hour.

One shared workflow, better visibility

For Malin, the change isn't only about time. One goal is for everyone to work the same way and so reduce the risk of errors.

The app gives everyone in the warehouse the same support, the same required fields, and a fixed order of steps where sequence matters. Meanwhile, the packing information is collected digitally and is easier to trace afterward.

You can see which delivery note a shipment relates to, which batches were recorded, and who packed each line. Malin describes the app as an extra safeguard against errors, since it also shows where in the process any discrepancy arose.

Next steps

The next step is to create the labels in the app as well. Most of the information is already recorded, so it can be reused instead of being entered again in a separate step. The labels could also carry QR codes for quick scanning.

In parallel, KLINGER Sweden is preparing to move from Dynamics NAV to Microsoft Business Central in 2027. The app didn't require any changes to Dynamics NAV, and it isn't meant as a stopgap: it can carry over into the new system.

For KLINGER Sweden, this means building a digital way of working today and being better prepared for the move to Business Central.

Back to the packing station

The app continues to evolve based on the experience of the people who use it. Some prefer to work on their phones, others at a computer. Several people need to be able to work in parallel, and details in the workflow are adjusted as the warehouse team sees what works best in practice.

Chrille likes that the team's feedback quickly shows up in the app.

Malin is also pleased that the team has been so receptive to the change and quick to embrace the new way of working. That matters all the more given the digital journey KLINGER Sweden is on, with both AI solutions and an upcoming ERP upgrade.

She also has good things to say about working with Nordvy.